Coverager compiled a fairly comprehensive list of some of the ways that artificial intelligence is impacting the insurance industry today, in addition to providing a helpful collection of AI tools and descriptions.
Some of the top areas for companies to consider incorporating artificial intelligence into their business practices include, Sales (e.g. chatbot consumer engagement, highly targeted product recommendations, automated needs analysis), Marketing (e.g. social media content posting, campaign concept generation, logo/branding/custom artwork), Pricing (e.g. dynamic offers), Claims (e.g. external data validation, medical info and employer report processing, virtual agent submission platforms), Underwriting (e.g. risk assessment, data analysis, process automation), Wellness (e.g. health data tracking/analysis/intervention, automated/personalized coaching/plans), Training (e.g. virtual tutoring, course creation and assessment, personalized lessons), and Operations (e.g. document conversion, automated programming, workflow prioritization).
You can read more here.
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